Frequently asked questions
Straight answers about how we work, what it costs, and how we keep your information safe.
How do I get started?
Answer a few questions in our online intake (about 5 minutes) or book a free 15-minute consultation. We reply within one business day with next steps and, where possible, a fixed quote.
Do you work with clients outside Indianapolis or outside the U.S.?
Yes. Our office is in Indianapolis, but most of our work happens online, so we serve clients across the U.S. and abroad. Cross-border work is one of our specialities.
How much do your services cost?
It depends on scope. We quote fixed fees wherever we can — per return, per month for bookkeeping and payroll, or per project for advisory — and we confirm the price in writing before any work begins.
How do you keep my information secure?
We never ask for Social Security numbers or financial documents through website forms or ordinary email. Once we start working together, documents are exchanged through an encrypted client portal with access limited to your team.
Can you help if I've received a letter from the IRS?
Yes. Send us the notice and we'll explain what it means, what the deadline is and what your options are. Our tax representation service covers responses, audits and payment plans.
Do you work with start-ups and very small businesses?
Absolutely. Many of our clients are owner-only or have a handful of employees. We size our services to where you are now and add more as you grow.